If you need to file a claim in BC, start here.
Make sure everyone is safe
If there are injuries, call 911 first. Move to a safe spot if you can.
Document the scene
Photos of damage, plates, and the surrounding area. Names and contact info of everyone involved + witnesses.
Call the right line
Auto: ICBC Dial-a-Claim at 1-800-910-4222. For other claims: call your carrier's after-hours line directly — see the list on this page.
Then call us
Once the claim is open, call PCI. We coordinate with the insurer, follow up on the file, and keep you informed every step.
Questions, answered honestly.
Yes — and most of our clients do. Bundling home + auto is the most common combination and typically saves between 8–15%. We routinely bundle home, auto, travel, and umbrella liability together. Ask us for a side-by-side comparison.
Numbers and websites worth saving.
ICBC Dial-a-Claim
☎Open 24/7 — call before anything else for auto claims.
ICBC website
↗Renew driver's licence, pay tickets, request driver records.
IBABC
↗Insurance Brokers Association of BC — find a member broker.
Government of Canada — IRCC
↗Supervisa and immigration documentation.
BC Emergency Info
↗Wildfire, flood, earthquake updates and alerts.
PCI Office
☎Call us for quotes, renewals, and claims follow-up.
PDFs our clients use.
Annual Policy Review Checklist
A one-page checklist we walk through with every client at renewal.
Coming SoonHome Inventory Worksheet
Make a claim easier — and faster — by knowing what you have.
Coming SoonAuto Quote Information Form
Fill this out before your visit. Saves about 15 minutes.
Coming Soon